• How do I change/cancel a booking?

  Whether you wish to change or cancel your flight, this will depend on the fare rules of the ticket you have purchased. These rules will have been shown to you during the booking process on our website and are also displayed on your E Ticket. For cancellations, please use Manage my Booking to get your cancellation quote. If you wish to cancel your reservation you may be liable to any cancellation fees as levied by the airline. Some airlines allow customers to cancel within 24 hours of bookingPopular

• How do I find my Alternative Airlines reference number?

  Find out information on where your Alternative Airlines reservation confirmation is sent to and the steps that you need to take if you cannot find it.Popular

• I made a spelling mistake in my name on my ticket, what do I do?

  The name on your passport must match the name on your ticket exactly. Find out what do to if you've made a spelling mistake on your ticket.Popular

• What is an E-ticket?

  Find out information on what an e-ticket is and how you can use the e-ticket that Alternative Airlines has issued on the flight that you have purchased.Some readers

• Failed Reservations

  If the transaction for your reservation was not completed, your card will not have been debited. In the event of a payment failure, we recommend trying a different payment method than the one you initially used. If the alternative payment method also fails, please get in touch with us, and we will investigate the situation further. Our team will make every effort to assist you and ensure the successful completion of your reservation.Some readers